FAQ ◆


How long will it take for my ring to be made?
It will generally take 3-8 weeks, depending on your choice of style and elements of customisation.

What metals can you work with?
We predominantly work with Gold and Silver. We offer all varieties of Gold (i.e., yellow, white, and rose in both 9ct and 18ct).

I don't know my ring size?
We can send you a ring size kit to help you determine your size.

Do you ship worldwide?
We can ship your ring anywhere in the world. Please contact us for shipping costs to your chosen country.


TERMS OF TRADE


- Due to the bespoke nature of our product, exchange or refund cannot be provided once order is placed.
- Rings in most cases can be re-sized at an extra cost.
- Gift vouchers are strictly valid for 3 months from date of purchase.


SHIPPING


- Orders for delivery within Australia will be sent via Express Post through AusPost at a cost of $15.
(If your package requires insurance, the cost will be confirmed prior to dispatch.)
- Please email us for all International postage costs.